Frequently Asked Questions (FAQs)
1. How do I know if my registration has been received?
After registering through email or fax, you will receive an acknowledgement and invoice from us. If you do not hear from us 48 hours after registering, please call us at . Please note that the automated email reply is not confirmation that you have secured a place. Your place is only confirmed once you have received a personalised email/fax from Advantique Group Pte Ltd with your invoice.
2. How do I make payment?
(A) Telegraphic Transfer (TT)
After making TT payment, please email a copy of the TT advice to email@example.comAll bank charges (local, overseas and 3rd party charges) need to be borne by paying companies to Advantique Group Pte Ltd. Please also note that delegates must bear all local taxes (if applicable).Details for our bank account is stated on the invoice
(B) Credit Card
We will send you a link to pay by credit card. Please note that credit card processing fees apply.
3. What if I have to cancel my registration?
Cancellation must be given 30 days before the event by writing to
.Refund will be given after deducting USD100 administrative fee and relevant remittance charges (if any). Thereafter, cancellations are not refundable but substitute delegates are permitted, if notified in advanced.
4. May I send a replacement in my place?
Yes. A substitute may be sent by writing to
5. What happens if payment has not reached us before the start of the conference?
Delegates who have not paid prior to the conference will be required to supply a credit card as a guarantee. If payment has not been received within 2 weeks after the event, the card will be charged.
6. Why do we have to include USD 50.00 when making the telegraphic transfer?
Banks charges a local and overseas remitting fee for making a wire transfer, that usually amounts to USD 50. Alternatively, you may choose to instruct your bank that you will bear all LOCAL, OVERSEAS AND THIRD PARTY BANK charges. Please note that the amount that we receive must be the exact sum stated on the invoice. Therefore, besides bank charges, delegates should also bear all local taxes where applicable. You should instruct the bank to ensure that the amount remitted is FULL NO DEDUCT when making the telegraphic transfer.
7. Does the registration fee include hotel accommodation?
The registration fee does not include hotel accommodation, airfare or local transfer. It only covers entry to all conference sessions, luncheon, refreshments, and documentation. After receiving your registration, we will provide information on hotel booking whereby preferential rates are offered. You will have to liaise with the hotel directly to secure your booking. Please take note of the closing date of booking to enjoy the preferential rate. The availability of room and preferential rate are solely at the discretion of the hotel.
8. Will I receive electronic copy of the presentations?
All registered delegates will receive a CD/Flash disk containing the presentations during the onsite registration. Please note that we are only able to supply presentations from speakers who authorized us to do so. Some speakers may choose not to make their presentation materials available outside of the conference environment due to confidentiality issues.
9. Can I copy the delegate pack for colleagues or customers?
No. All conference documentation and the information therein are copyright and may not be reproduced in any format without prior permission from both Autoplastcon secretariat and the relevant speakers.
10. Will all the presentations be available?
We ask and encourage all speakers to provide presentation materials two weeks prior to the conference in order for us to include them in the conference documentation. However, there may be occasions where speakers miss this deadline. If presentation is omitted from the conference documentation, we will supply it via email after the conference.
11. Can I purchase the conference documentation?
Yes. Conference documentation is available for purchase. Please email
for more details.
12. Invitation letter for visa application
Delegates must have registered and paid the required registration fees before requesting an official letter of invitation. All requests should be sent by e-mail to
. Please note that we will not be able to contact or intervene with any Embassy or Consulate office on behalf of a delegate.
13. What do I have to bring to the conference?
- Admission ticket (will be sent you after payment is received)
- Plenty business cards for networking
- At the onsite registration, we will give you the delegate pack which includes your nametag and
conference documentation (in CD/flash disk). Writing pad, pen/pencil will be provided in the conference room.
14. What should I wear to the conference?
The dress code for the conference is business attire, which can be shirt with tie for gentlemen (jacket is optional) and business suit for ladies.
15. Other concerns, special dietary needs or other requirements?
Please contact us at